 One of the key differentiators between balanceback and everyone else is their dedication to servicing their clinician customers. balanceback is the only manufacturer of vestibular diagnostic and rehabilitative equipment that makes available both clinical and technical support for the life of the equipment. Here are just a few of the support features currently being offered with your balanceback system;
- "Worry Free Guarantee" on all parts and labor
- Automated updates via secure Internet connections
- Online and telephone technical support
- Online and telephone clinical support
- Online and phone consults for analysis and report reading provided by the American Institute of Balance
- Educational support from the American Institute of Balance Education Foundation
Our "Worry Free Guarantee" allows you to have confidence that your equipment and systems will be taken care of including both parts and labor.
We will update your system regularly with enhance features directly into your system. In addition educational and support videos will also be uploaded to your system.
You will have 24/7 support online in the form of knowledge nets, medical provider forums and expert training materials.
You will have business support via telephone 5 days a week
You will have clinical support provided by the staff members of The American Institute of Balance
We are dedicated to your ongoing growth in the diagnosing and successful treatment of dizzy and balance patients. Our goal is to be your extended consultants to assist you with your balance practice needs, so feel free to let us know how we can help you further.
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